A National helpline for Neuro-Musculoskeletal (MSK) conditions such as neck, back & joint pain provided by Senior, Chartered Physiotherapists.


A service where patients can gain rapid access to advice and tailored self-management programmes to aid their recovery.


The demand for MSK services are growing and Organisation's resources are becoming tighter.

The helpline provides cost- effective management, with the need for less face to face Physiotherapy, without compromising the delivery of quality care.


The Referral Process



Organisations that utilise the service see significant cost savings. They recognise that early, expert advice and intervention is the key to a speedy resolution of MSK disorders.

Employers and Occupational Health departments report a reduction in absenteeism and working days lost that are accountable to MSK disorders.


An Innovative Approach



The Assessment


This is carried out via VIDEO calling. We use Skype, Apple Face time, VOIP plus others. We can also synchronise our system to an organisation's pre-existing video calling facility.

We are the only UK Physiotherapy helpline to use this approach as oppose to conventional landline calling.


A Tailored Treatment Programme

This is emailed to the individual instantly.
The programme is illustrated with written instructions, has video demonstrations of exercises and is available in 23 different languages.
The programme incorporates the latest evidence based practice to ensure the delivery of the highest quality of care


Service Availability

The service is available 7 days a week. 

We are the only UK based Physiotherapy helpline that operates 7 days a week.




* Rapid access to Physiotherapy


* Senior Chartered Physiotherapists


* Video calling assessments


* 7 days a week service


* Tailored advice and treatment programmes


* Video/illustrations and advice emailed to patients instantly


* Treatment programmes available in 23 different languages





* GPs and their patients


* Employers and their workforce


*Occupational Health Departments


* Individuals that wish to self-refer


* Private Medical Insurance Companies


* Personal Injury & Case Management Companies


* Sports Clubs 


CONTACT US for more information on how we can help you:
Tel: 01536 206402
Email: info@physiotherapyadviceline.co.uk